Terms and Conditions of Business
PLEASE NOTE that we supply professional goods and services to businesses - in other words we are a business to business (b2b) organisation. However, if we supply to an individual as a consumer, then the appropriate consumer regulations will apply.
Except where the buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the goods, whether implied by Statute, Common Law or otherwise are excluded and the customer warrants that they are satisfied as to the suitability of the goods for the customer's purpose.
Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods or services in question and we (the Company) shall under no circumstances be liable for any indirect, incidental or consequential damages.
All prices published by the Company are subject to VAT the prevailing rate. Errors & Omissions Excepted. Prices are subject to change without prior notice at the discretion of the Company.
The Company reserves the right to decline service to any company or consumer.
Except where the buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the goods, whether implied by Statute, Common Law or otherwise are excluded and the customer warrants that they are satisfied as to the suitability of the goods for the customer's purpose.
Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods or services in question and we (the Company) shall under no circumstances be liable for any indirect, incidental or consequential damages.
All prices published by the Company are subject to VAT the prevailing rate. Errors & Omissions Excepted. Prices are subject to change without prior notice at the discretion of the Company.
The Company reserves the right to decline service to any company or consumer.
All Portable Appliance Testing will be carried out in accordance with IET Code of practice. All technicians are fully competent in the Portable Appliance Testing they carry out, which ensures correct testing on all items and equipment made available to us on the day of the appointment.
Available Information
If available floor plans and fire risk assessments should be made available to our technicians on arrival at the job. These should be handed over by a competent or responsible person provided by the client at each site, this person should be available to our technicians at the beginning and end of job. Our technicians can then make them aware of any safety problems or potential hazards they have come across while carrying out the Portable Appliance Testing.
IT Equipment
All clients must ensure that any critical information or data has been protected or backed up prior to the start of the Portable Appliance Testing. This would include main IT suites and server rooms. IT equipment will need to be shut down by each individual user at the site, this will not be done by our technicians. The technicians will not take responsibility for the reboot or start up after testing has been completed. The equipment we use is battery operated and can not cause damage to IT equipment. We will not be made liable for items that have been correctly tested but are found to have a fault during testing or after.
Accessibility
You (the client) should ensure all items, equipment or appliances are readily accessible, for example: removed from storage, out from under desks etc. This not only ensures maximum efficiency, but also minimal disruption to your business, office or workplace. Our engineers can not be expected to carry out these activities. Our engineer is there to conduct his inspection, not perform untrained and uninsured manual labour. We may however make exceptions where sensible (assisting the elderly/ physically impaired individuals etc) but in any case, we (the Company) shall under no circumstances, be liable for any direct, indirect, incidental or consequential damages that may occur in such situations.
Awkward Items
Equipment can only be tested if this is in reach of our technicians, heavy, awkward and inaccessible items will be visual tested only. Items at height will also need to be removed if they need testing prior to our technicians arriving on site. Ladders will not be provided by our company and technicians are not insured to use the clients ladder. (This can be discussed at time of booking if needed).
Non-productive Testing
We reserve the right to charge an hourly rate of £25.00 per hour per technician for non-productive time, this would be where the technician is unable to perform testing due to circumstances outside of their control. Or where a technician is stood waiting around for rooms to be made available at a much later time than expected. This is where providing floor plans makes the testing run a lot smoother at the clients site.
Report and Certificate
On receipt of payment, you will receive via email, a completed PAT Testing Report/ Certificate including all appliance/ items tested, their Pass or Fail Status and one year next inspection date. This will be provided on a pdf document. In terms of Electrical Installation Condition Reports (Fixed Wire Testing) the Inspection results and report will be sent to the person ordering the work via PDF upon settlement of outstanding invoice (usually within 5 working days unless previously approved prior to the work commencing).
Cancellation Charges
Please be aware that if you need to cancel or re-arrange the appointment then we require 48 hours notice
(Monday - Friday working days only). If an appointment is cancelled within less than the 48 hours notice a cancellation charge will be incurred for the time booked out for our technicians. The cancellation charge will be £40.00, If the appointment is cancelled within 24 hours or at the site of testing a charge of £100.00 will be charged. We do on occasion, offer special considerations to this, as a gesture of Good Will, this decision is to the discretion of senior management.
In regards to EICR's (Electrical Installation Condition reports) cancellations must be confirmed 7 days before the scheduled works, or a charge of 20% of the quotation balance will be invoiced.
Payment Terms
Payment terms are 7 days from job completion date. This can be settled by, cash or BACS Payment.
If clients have longer payment structures, please discuss with our main office so this can then be added to your account. Overdue payments for the service we offer will incur extra charges if not received within the payment terms agreed, these are in line with government regulations. An admin fees are based on the money owed, anything up to £999.99 will incur £40 anything over £999.99 will incur £70.
Available Information
If available floor plans and fire risk assessments should be made available to our technicians on arrival at the job. These should be handed over by a competent or responsible person provided by the client at each site, this person should be available to our technicians at the beginning and end of job. Our technicians can then make them aware of any safety problems or potential hazards they have come across while carrying out the Portable Appliance Testing.
IT Equipment
All clients must ensure that any critical information or data has been protected or backed up prior to the start of the Portable Appliance Testing. This would include main IT suites and server rooms. IT equipment will need to be shut down by each individual user at the site, this will not be done by our technicians. The technicians will not take responsibility for the reboot or start up after testing has been completed. The equipment we use is battery operated and can not cause damage to IT equipment. We will not be made liable for items that have been correctly tested but are found to have a fault during testing or after.
Accessibility
You (the client) should ensure all items, equipment or appliances are readily accessible, for example: removed from storage, out from under desks etc. This not only ensures maximum efficiency, but also minimal disruption to your business, office or workplace. Our engineers can not be expected to carry out these activities. Our engineer is there to conduct his inspection, not perform untrained and uninsured manual labour. We may however make exceptions where sensible (assisting the elderly/ physically impaired individuals etc) but in any case, we (the Company) shall under no circumstances, be liable for any direct, indirect, incidental or consequential damages that may occur in such situations.
Awkward Items
Equipment can only be tested if this is in reach of our technicians, heavy, awkward and inaccessible items will be visual tested only. Items at height will also need to be removed if they need testing prior to our technicians arriving on site. Ladders will not be provided by our company and technicians are not insured to use the clients ladder. (This can be discussed at time of booking if needed).
Non-productive Testing
We reserve the right to charge an hourly rate of £25.00 per hour per technician for non-productive time, this would be where the technician is unable to perform testing due to circumstances outside of their control. Or where a technician is stood waiting around for rooms to be made available at a much later time than expected. This is where providing floor plans makes the testing run a lot smoother at the clients site.
Report and Certificate
On receipt of payment, you will receive via email, a completed PAT Testing Report/ Certificate including all appliance/ items tested, their Pass or Fail Status and one year next inspection date. This will be provided on a pdf document. In terms of Electrical Installation Condition Reports (Fixed Wire Testing) the Inspection results and report will be sent to the person ordering the work via PDF upon settlement of outstanding invoice (usually within 5 working days unless previously approved prior to the work commencing).
Cancellation Charges
Please be aware that if you need to cancel or re-arrange the appointment then we require 48 hours notice
(Monday - Friday working days only). If an appointment is cancelled within less than the 48 hours notice a cancellation charge will be incurred for the time booked out for our technicians. The cancellation charge will be £40.00, If the appointment is cancelled within 24 hours or at the site of testing a charge of £100.00 will be charged. We do on occasion, offer special considerations to this, as a gesture of Good Will, this decision is to the discretion of senior management.
In regards to EICR's (Electrical Installation Condition reports) cancellations must be confirmed 7 days before the scheduled works, or a charge of 20% of the quotation balance will be invoiced.
Payment Terms
Payment terms are 7 days from job completion date. This can be settled by, cash or BACS Payment.
If clients have longer payment structures, please discuss with our main office so this can then be added to your account. Overdue payments for the service we offer will incur extra charges if not received within the payment terms agreed, these are in line with government regulations. An admin fees are based on the money owed, anything up to £999.99 will incur £40 anything over £999.99 will incur £70.
ADDRESS:
PAT TESTING HERTS
Cherry Tree Avenue,
St Albans, Hertfordshire, AL2 1RX
EMAIL: [email protected]
PHONE: 01727 309677
PAT TESTING HERTS
Cherry Tree Avenue,
St Albans, Hertfordshire, AL2 1RX
EMAIL: [email protected]
PHONE: 01727 309677
